Payment / Account Terms and Conditions
Unless prior arrangements have been made, all orders must be prepaid before processing. Payments can be made via check, money order, electronic funds transfer (EFT) or using a major credit card (MasterCard, VISA or American Express). Upon receipt of payment, your order will be processed and shipped as quickly as possible.
Account Terms
Businesses wishing to establish payment terms with Sirius Innovations, LLC must complete a credit application. Typical credit terms are Net 15 and Net 30. Net 45 accounts are only extended to Local, State and Federal Government accounts. To request net terms for your account, please contact a Sirius Innovations account specialist.
Net terms can be modified or terminated at any time for any reason at the discretion of Sirius Innovations, LLC. Completion of a credit application does not guarantee terms.
Payment can always be made using your major credit card, including MasterCard, Visa and American Express.
Payment Terms and Conditions
The following payment terms apply to account with previously established net terms:
All invoices are due and payable on or before the due date. For all payments not received within 7 days of the invoice due date, a finance charge of 1.5% per month, or the maximum provided by law (whichever is less), will be assessed on any unpaid balance and the account will be marked "past due". Accounts past due are subject to interruption of service or termination.
Returned Checks
A service charge of $30.00 per check charged for any returned check.
Special Orders
Must be prepaid and are non-cancelable and non-returnable.
Invoice Disputes
In order to dispute any portion of an invoice, customer must provide notice in writing to Sirius Innovations, LLC within 14 days of the invoice date.
Returns
- All returns must have a Return Authorization (RA). To request a RA, please contact your sales representative or an account specialist.
- Requests to return defective merchanise must be received within 14 days of the invoice/billing date.
- No refunds or exchanges are allowed after 14 days of the billing/invoice date. All returns are subject to a 12% restocking fee.
- No refunds or exchanges on open or used software.
This information is subject to change without notice.
